Abstract:
In the article it is shown that adolescents have difficulties in expressing their thoughts, their vocabulary is limited, they often do not know how to use expressive means when interacting with other people, often interrupting each other, as a result of which there is dissatisfaction with of communication. In interpersonal relationships, difficulties and conflicts inevitably arise, they are a natural part of our life. Difficulties in communication can lead to conflict. Most often, conflict is conceived as a serious challenge, so it is important to learn how to get out of conflict situations constructively. Through communication, teenagers build skills for interacting with people and emotional experience. In this sense, the question of knowing the most effective ways to respond to a conflict situation is relevant, especially during adolescence. Interpersonal interaction in conflict situations causes difficulties for teenagers, destructive tendencies in their relationships. Often, instead of analyzing the problem and finding the best ways to solve it, a teenager tries to intensely influence the object of the contradiction and produces actions that lead to an escalation of the conflict. This is primarily due to the lack of communication skills of teenagers.